Effective Date: 15 November 2024
At Glam & Grit ("we", "our", "us"), we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, [www.glamandgrit.co.in] (the "Site"), and use our services.
By using the Site and engaging with our services, you consent to the practices described in this policy.
1. Information We Collect
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Personal Information
When you book an appointment, create an account, or contact us, you may provide personal information such as:
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment information (credit card details, billing address)
- Date of birth (if applicable to services)
-
Non-Personal Information
We may collect non-identifiable information automatically when you interact with our Site, such as:
- IP address
- Browser Type and Version
- Device Type
- Location Data(if you grant permission)
- Cookies and tracking technologies (for web analytics)
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Health and Beauty Preferences
As part of providing services, we may ask you to share certain preferences, such as skin type, allergies, and beauty goals, to offer a personalized experience. This information is collected with your consent.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To Provide Services: Process bookings, appointments, and provide beauty treatments or other services.
- Customer Support: Respond to your inquiries, complaints, or feedback.
- Marketing: Send promotional offers, newsletters, and updates about new services, events, or products (you can opt out of these communications at any time).
- Payment Processing: To process transactions and handle payments securely.
- Improvement of Services: To analyze and improve the quality and offerings of our services.
- Compliance with Legal Obligations: To meet regulatory or legal requirements.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. This includes using encryption technologies for payment information and securing our website through secure server protocols. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share your information with third-party vendors and service providers (e.g., payment processors, marketing platforms, or website hosting) who assist us in operating our business and providing services to you. These providers are only permitted to use your information to perform specific tasks on our behalf.
With Your Consent: We may share your information with others if you have given your explicit consent.
Legal Requirements: We may disclose your information if required by law or in response to legal requests such as subpoenas, court orders, or government investigations.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and collect data about how you use our website. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the Site.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request to update or correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by following the "unsubscribe" link in the email or contacting us directly.
- Data Portability: You may request a copy of your personal data in a machine-readable format.
- To exercise any of these rights, please contact us at glamandgritsalonandspa@gmail.com.bligations: To meet regulatory or legal requirements.
7. Third-Party Websites
Our Site may contain links to third-party websites or services that are not operated by Glam & Grit. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before submitting any personal information to them.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 13, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
- Glam & Grit Salon
- Email: glamandgritsalonandspa@gmail.com
- Phone: +91 951 916 4485
- Address: Near Siddhartha Upavan Jaycees Wazidpur Road Jaunpur Uttar Pradesh 222002